Step 6 – Configure Email Notifications
Configuring WP Booking System Email Notifications for Vacation Rentals
Here’s how to tweak the onNinths Booking System email notifications for a vacation rental scenario, focusing on “New Booking Notification” and “7-day Reminder.”
Example 1: New Booking Notification for Vacation Rentals
Purpose: To notify both the property manager and the guest that a new booking has been confirmed.
Configuration Steps:
- Enable Notification:
- Ensure “New Booking Notification” is activated.
- Customize Email:
Subject: Your Vacation Rental Booking Confirmation for {property_name}
Body: Dear {client_name}, We are delighted to confirm your stay at our vacation rental:
**Booking Details:**
- **Property:** {property_name}
- **Check-In:** {booking_start}
- **Check-Out:** {booking_end}
Please review your booking details. If you need to make any adjustments, reach out to us at your earliest convenience. We look forward to hosting you! Warm regards, [Your Rental Company Name]
- Recipients:
- Property Manager or Host’s email for records.
- Guest’s email for confirmation.
Example 2: 7-day Reminder for Vacation Rentals
Purpose: To remind guests of their upcoming vacation rental stay one week in advance.
Configuration Steps:
- Enable Notification:
- Activate the “Reminder Before Booking” notification if you have the relevant add-on.
- Set the Timing:
- Configure to send 7 days prior to the check-in date.
- Customize Email:
Subject: 7-Day Reminder for Your Stay at {property_name}
Body:
Hello {client_name},
Just a friendly reminder that your vacation at {property_name} is only a week away:
**Booking Details:**
- **Check-In Date:** {booking_start}
- **Check-Out Date:** {booking_end}
We're excited to have you. Please ensure all your travel arrangements are in place. If there are any last-minute changes or special requests, let us know.
See you soon! [Your Rental Company Name]
- Recipients:
- Guest’s email to remind them of their upcoming stay.
Additional Tips for Vacation Rental Email Notifications:
- Include Directions or Local Info: Consider adding a line about where to find check-in instructions or local attractions in your confirmation emails.
- Check-In/Out Details: Clearly state check-in/check-out times, and perhaps include a reminder about keys or codes if applicable.
- Cancellation Policy: A brief note on cancellation policies in the confirmation email can be useful.
- Personal Touches: Personalize your emails with the property name or a photo if your system supports image attachments in emails.
- Emergency Contact: Always include an emergency contact number in case guests need assistance upon arrival or during their stay.
By tailoring these notifications, you enhance the guest experience from the moment they book until they arrive at your property. Ensuring clear, useful, and timely communication can significantly improve guest satisfaction and streamline your management tasks. Remember to test your emails to ensure they convey the right message and all dynamic data is correctly displayed.