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Enhancing Your Guest Experience with HostGPT

In the fast-paced world of short-term rentals, providing instant, accurate information can significantly enhance the guest experience. With HostGPT, your personal GenAI Assistant, you can automate this process. Here’s how you can create, update, and integrate HostGPT into your website.

1. Creating a New HostGPT Chatbot

To start, you need to set up your HostGPT under the ‘HostGPT’ section of your admin panel:

• Access Admin Panel: Log into your website’s backend where you manage your site’s components.
• Navigate to HostGPT: Look for the ‘HostGPT’ menu. Here, you’ll find options to create a new chatbot.
• Click ‘Knowledge’ and Create New Chatbot: Here you can enter a Chatbot name and relevant data in the article field.
• Additional HostGPT Information can be found in the knowledge base under HostGPT.

2. Updating the Knowledge Base

A knowledgeable HostGPT is a useful HostGPT. Here’s how to keep your chatbot informed:

• Gather Relevant Data: Collect all necessary information regarding your property, local amenities, booking policies, etc. This could include:
• Property specifics (amenities, layout, unique features)
• Local attractions, dining, and activities
• Check-in/check-out procedures, house rules
• Frequently Asked Questions (FAQs)
• Upload to Knowledge Base: Use the interface provided in the HostGPT section to upload this data. Enter a Chatbot name and the relevant data in the Article field and submit ‘Submit Content’
• Attention: Use the exact same chatbot name for your knowledge/article entries.. If you have multiple properties then create different chatbots with different ‘Chatbot Names’.

3. Adding the Chatbot to a New Page

Integrating HostGPT into your website ensures it’s accessible to your guests:

• Create a New Page: In your WordPress dashboard, go to ‘Pages’ > ‘Add New’. Title this page something like “Ask Our AI Assistant” or “Help Center”.
• Insert Shortcode: Once your chatbot is created and configured, you’ll get a shortcode like [aichat_chatbot floating="no" knowledge_base="EXACT CHATBOT NAME"]. Copy this and replace the chatbot name.
• Add Shortcode to Page: Paste the shortcode into the content area of your new page. Customize the page’s appearance to match your site’s design, if needed.
• Publish: Preview your page to ensure the chatbot loads correctly, then publish it. Note: We’ll add practical links here for how to find and use the shortcode.

Conclusion

HostGPT isn’t just a tool; it’s an extension of your service, ensuring guests get timely, accurate answers at any hour. By creating, updating, and integrating HostGPT effectively, you’ll not only streamline guest communication but also provide an interactive, engaging way for them to learn about your property and the surrounding area. Keep this assistant sharp and relevant, and watch your guest satisfaction soar.

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